thru Adaptive Marketing Practices
Most of us recognize SDCA and PDCA as tenants of Lean Thinking. Standard Work (SDCA) creates a can-do attitude and frees up time for problem-solving. Applying Continuous Improvement (PDCA), allows you to “see” opportunities for improvement and leverages the resources in your environment. I like to use the term EDCA learned from Graham Hill to Read More …
Listening to the customer is giving the customer status and importance and sends the message that their opinion is worthwhile. If you take the time for customers to see problems for themselves and think through solutions, they will more than likely work with you in implementing and fixing the problems should they occur. It is Read More …
You just don’t give this to the VP over here that’s been 20 years. How do I create this within my organization? I know there’s going to be a cultural shift, but how do you start? -jd Excerpt from next week’s Business901 Podcast: Robbie Baxter: I think you’re right. You don’t just give it to Read More …
I have to admit I am guilty as anyone falling into the trap of the latest and greatest way to hypothesize, iterate and develop great products. I enjoy playing with many of the tools laid forth but find myself failing to see the forest because of all the trees. In the latest iterations of many Read More …
One of the common message these days about sales cycles is that you are not invited to the table till 60%of the sales cycles is over. Of course, ideally we would want to be in earlier in the cycle and be part of finding the solution with the customer. All that co-creation, collaboration and trust-based Read More …
An excerpt from the Podcast and Transcription: Project Thinking In Configuration Management Joe: Should every part of an organization have a configuration management system then? Jon Quigley: It should have some kind of change. It should identify the things that matter down the stream or that have to be coordinated and the things that impact Read More …