Managing Customer Value
Product managers play a crucial role in the success of any manufacturing company. They are responsible for overseeing the entire lifecycle of a product, from concept development to launch and ongoing maintenance. As part of their role, product managers must work closely with the marketing and communications teams to ensure a seamless customer experience and Read More …
Traditional sales distribution strategies for equipment manufacturers Traditional sales distribution strategies for equipment manufacturers have often relied on intermediaries such as dealers and distributors to reach customers. These intermediaries are crucial in the distribution process, from warehousing and logistics to marketing and sales. However, this traditional approach can present challenges for manufacturers, such as limited Read More …
One of the most critical aspects of any business planning is effectively using the marketing budget to develop growth strategies. This entails investing wisely in marketing channels aligning with your overall business objectives and tracking their performance. This approach allows businesses to examine their growth in relation to their marketing efforts, thereby allowing them to Read More …
As businesses strive to maintain a competitive edge in the current market environment, customer success management (CSM) and value-based selling (VBS) have increasingly become vital tools for enhancing customer satisfaction and ensuring business growth. Customer-related CSM activities such as onboarding, support, and retention programs foster strong customer relationships, while VBS focuses on aligning product offerings Read More …
The current economic crisis is forcing companies to make difficult decisions. The challenge is to find the right balance between reducing costs and providing an excellent customer experience. It’s not easy – companies must weigh the costs of customer-centricity against the potential benefits for their customers and their brands. What’s the sweet spot? How do Read More …
A marketer must have a strategic plan that aligns with your business goals and objectives. A Marketing Framework can help you create a winning marketing plan by breaking down the process into manageable steps. Whether you’re a seasoned marketer or just starting, mastering this framework can help you achieve your desired results. In this article, Read More …