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Musicians, Architects, and Systems Thinkers seem to have a similar thread woven through them. When you think about Frank Lloyd Wright, Dr. W. Edwards Deming, Peter Drucker and many others had musical composition in their background. Next weeks, Podcast guest Jim Kalbach, is a Principal UX Designer with Citrix Online and an active speaker, writer, Read More …
I prefer using scenario type thinking in my work versus plotting these maps. I think creating a scenario; a story is much more useful and memorable to all concerned parties. I have always believed in the power of three. A few of these outlines are below: Pre-Purchase Purchase After Purchase Expect to See Like to Read More …
How well do you understand the pandemonium towards visuality? A new book,The Power of Visual Storytelling: How to Use Visuals, Videos, and Social Media to Market Your Brand by Ekaterina Walter, is a great introduction to this subject. The book offers a viewpoint from the 20K level all the way down to pixels without missing Read More …
Dr. Kai Yang is a Professor in the department of Industrial and Manufacturing, Wayne State University. His areas of expertise include Six Sigma, statistical methods in quality and reliability engineering, Lean product development, Lean healthcare, and engineering design methodologies. Related Podcast and Transcript: Six Sigma’s Voice of Customer Joe Dager: I also noticed in your Read More …
Next week’s podcast guest is Ekaterina Walter, a passionate marketer, who writes and speaks on topics of leadership, business innovation, and digital revolution. She is the author of Think Like Zuck and a new book, The Power of Visual Storytelling: How to Use Visuals, Videos, and Social Media to Market Your Brand. Below is an Read More …
Bob Petruska, author of Gemba Walks for Service Excellence: The Step-by-Step Guide for Identifying Service Delighters discussed what he learned (part 2 of 2) about Sur-Seal Corporation after listening to the podcast (part 1of 1) with Mick Wilz, Director of Enterprise Excellence and Co-Owner of Sur-Seal. Related Podcasts and Transcription: Lessons in Visuality I asked Read More …