thru Adaptive Marketing Practices
Dr. Deming and Curious Cat blog author, John Hunter has published a new book, Management Matters: Building Enterprise Capability that can be found on his website. I interviewed John about his book, which you will hear next week. I extracted a short portion of the audio where John discusses adding two new deadly diseases of Read More …
When I first started working years ago there seem to be a fairly prescriptive way of doing things. In sales: We used Rackman’s SPIN Selling techniques and of course, we did this with the decision maker. In Marketing: We looked at three different lead generation techniques – Public Relations, Advertising and Referrals. In operations: We Read More …
Steve Horowitz’s 25 year career integrates his experiences as a band leader, with his explorations as a multi faceted composer. Horowitz can be found working and touring with his group The Code Ensemble, a 14-piece electro-acoustic chamber ensemble, and has released 10 compact discs to date. Horowitz has a large catalog of music for traditional Read More …
When we look at a problem, we should devise the best set of methods that we know of to solve the problem. However, many of us are prisoners of our own tools. How does that happen? It is very simple. If we are a Lean, Six Sigma or even a Theory of Constraints practitioner, we Read More …
In a recent podcast, Kelly Allan discusses the work of Peter Scholtes, I asked Kelly; “How do you think Peter Scholtes would like to be remembered? What do you think was the most important thing to him?” Kelly Allan: Certainly, joy. Pride and joy in work would be right up there for Peter. Trying to Read More …
This is an excerpt from a webinar, that I presented on Lean Service Design. This particular section is on Service Dominant Logic or SD-Logic which was introduced by Robert Lusch and Stephen Vargo in the book, The Service-Dominant Logic of Marketing. Lean viewed through the lens of PDCA as a knowledge creation platform can serve Read More …