Mastering Appreciative Inquiry

Sara Lewis, the Managing Director of Appreciating Change, a psychological change consultancy focused on helping leaders and managers achieve positive change in their organizations was a past podcast guest.  Details can be found: Transcription and Podcast: Mastering Positive Change An excerpt from our discussion: Joe:  It really is a deeper dive from Appreciative Inquiry. Sarah:  Read More …

Accentuate the Positive with Appreciative Inquiry

Sara Orem current focus is on the development and use of positive methods including Appreciative Inquiry in coaching and group processes. Appreciative Coaching describes in detail the method Sara has developed for her coaching practice which serves women and men looking at self-started transitions. Sara Orem is the co-author of Appreciative Coaching: A Positive Process Read More …

Strength Based Approach to Lean and Six Sigma

David Shaked of Almond-Insight  discusses his book, Strength-Based Lean Six Sigma: Building Positive and Engaging Business Improvement. in a podcast last fall but it was actually the 2nd time David appeared on the podcast. The first time served as a great introduction to me on his Strength Based Approach to Lean and Six Sigma. In Read More …

Blend of Appreciative Inquiry and Lean

Ankit Patel, principal partner with The Lean Way Consulting firm while doing some work with the Cleveland Clinic, discovered Appreciative Inquiry and saw an opportunity to blend it with his work in Continuous Improvement. I had a podcast with Ankit and you can access the podcast and entire transcription: Blending Appreciative Inquiry with Lean. In Read More …

Information Flows for Process Mapping

Since 1953, the Graham Process Mapping method has been the choice of experts worldwide who need to understand the details of their data flows.  Third generation Ben Graham was on a past Business901 podcast and I asked him specifically about process mapping and later the difference between process mapping and value stream mapping. Entire Transcript Read More …

Customers Don’t Want Problems Solved

Most of them know how to solve their problems. Most of the time a salesperson is not invited to the table till 60% of the decision process is already completed. If you are there to tell the customer that 1 + 1 = 2, you are there responding to a request for a proposal and Read More …