A customer value program is the key to a successful business, regardless of industry. For many companies, creating a customer value program is the first step in understanding the program’s impact. However, your business will not see maximum long-term rewards if your team is not properly trained and educated on how to use and understand Read More …
Have you ever been to a party full of people and felt like you have become the center of attention through the sheer force of your creativity? Have you ever wondered what it takes to achieve creative brilliance? Creative thinking is a highly valued skill in the current climate and an extremely useful tool for Read More …
Account management is essential to any marketing agency’s operations, requiring careful planning and strong project management to meet clients’ needs and ensure success. To help businesses create the ideal account management system, this guide provides a comprehensive overview of key elements of the process, from establishing customer needs to creating manageable timelines to monitoring performance Read More …
Nowadays, it is not enough to use yesterday’s problem solve approaches to today’s business challenges. Innovative workflows are needed to survive and thrive in an ever-changing environment. Discover how to navigate complexity with efforts that embrace the unknowns, convert them to insights and recommendations, and allow teams to take action. Explore the need for innovative Read More …
Organizations operating in today’s competitive marketing spaces have to embrace change constantly. But change can present uncertainty and interrupt traditional methods used to create value in markets. The answer lies in learning how to capitalize on emergence. Emergence is a powerful phenomenon that occurs when small patterns appear in complex systems, which can lead to Read More …
Sales in the past were about relationships and being there when the opportunity presented itself. We would join committees, network with peers, and make sales calls on prospects. We used the web to facilitate discussions, share information, and even a shopping cart for defined products. We often delivered programs in person, and those services and Read More …