The Marketing Knowledge Spiral

When most think of a marketing funnel or Marketing with PDCA, they tend to think of a stage by stage progression. I contend that the successful processes operate in a more spiral like progression. You would start with an identified product/market and some type of interaction from a prospect to identify them at the entry Read More …

Certainty is certainly not creativity.

From the Comments Section: If the brain looses the ability to do mistakes, it looses the ability to be creative. Creativity is just an another act of brain, an uncertain one. Certainty is certainly not creativity. – – harsha Albert Einstein would certainly agree. Here are two of his famous quotes: “Anyone who has never Read More …

PDCA Cycle introduction to Lean Marketing

The Deming Cycle or The Plan-Do-Check-Act (PDCA) model is a proven framework for implementing continuous quality improvement. It originated in the 1920s with Walter A. Shewhart. These four steps provide the framework for continuous improvement. The PDCA cycle basically starts with a plan and ends with an action in accordance to the information learned during Read More …

How Lean, Six Sigma and Agile all work under the same umbrella at Xerox

This is a transcription of the podcast, Adding Customer Value in Development at Xerox that featured Patrick Waara talking about Xerox’s use of Agile techniques. Pat has been with Xerox for nearly 25 years teaching Lean, Six Sigma, and Agile techniques to Xerox’s software development community improving their software development capability. Our conversation originally was Read More …

Have you been told to increase sales this year?

Increasing or sometimes just maintaining sales is a major challenge for a company these days. Many companies will receive an edict that we want to increase sales 10% this year. But really how are you going to do that? The mechanics are one thing. Gaining consensus and understanding is a totally different thing and maybe Read More …

The Nuts and Bolts of A3 Thinking

Daniel Matthews is an expert trainer with 30 years of training experience including Lean implementation and Training within Industry (TWI). He has spent fourteen of those years with the Toyota Company where he created and made use of the A3 as a core component of continuous quality improvement. Dan is the author of The A3 Read More …