I think about Lean as a knowledge creation model. PDCA provides feedback to justify our hypotheses and increase our knowledge.
The rate of change or the speed of the improvement is a key competitive factor in today’s world. PDCA allows for major jumps in performance not through massive breakthroughs but through frequent small improvements. However, you have to have the right mindset in place to accomplish this. I think it is especially
I think it is especially important in salespeople. Are we learning fast enough (faster than our competitors) with deep understanding from our customers? Are we hiring and developing learners?
