I think about Lean in three distinctively different ways:
- Tools: Documentation, problem-solving, development, design
- Structure: Creating a workflow to traverse between one to the other in a natural progression.
- Behavior: The way we practice to achieve specific outcomes in an efficient manner.
By doing this, it allows me to move from micro to macro thinking while still applying Lean Practices. My litmus test for applying Lean Thinking across this wide of a context is unchanged, it stays consistent no matter the level. Can your Lean Thinking pass the 3 C Test?
Standard Work (SDCA):
- Commitment – Level of commitment is expected from the individual
- Connection – A path for support through conversation is provided (Andon)
- Clarification – Minimum standard is explicit
Continuous Improvement (PDCA)
- Concern: Locate the point of concern or cause through Who, What, Where, When
- Cause: Identify root cause verifying with data
- Countermeasure: · Develop countermeasures utilizing user stories and place on visual board, prioritize
Innovation/Exploration (EDCA)
- Creativity: Envision past ideas to structure, adapting to changes, learning new ideas
- Conviction: A deep sense of purpose with the ability to sustain interest and effort in a long-term goal
- Challenge: Offers unique perspectives from customer’s viewpoint based on their value and economic drivers
I believe you need portions of all three Lean Practices to be successful. Some companies will be a little more innovative others a little more standard. But what will make Lean successful is the deliberate practice of all three.