If we go back the Charles Allen, 4-Step Process, through Shewart’s PDCA Cycle (later referred to as the Deming Cycle), we discovered a simple process for learning. In the middle of this Training within Industry, TWI, was founded. This is not rocket science. It is not new. It is simply a proven method that works. In an upcoming podcast with Oscar Roche, Director of Training within Industry Institute in Australia our conversation continued at the end of the podcast.
Joe: All right, I’ll cut it there. Thank you very much! You nailed it. I couldn’t have had a better podcast about Job Relations.
Oscar: That’s good. I believe in it very strongly and the more I practice it and the more I try and help other practice it, the more I believe in it. You know you just see the change in like people who do it well, you can see the change.
Joe: When you were talking about get the objective, I laughed because I have that pinned up next to me. I remind myself to do that before I schedule a meeting; get the objective.
Oscar: Yes and again none of this stuff is rocket science. It’s not new, and it’s not rocket science. I think in some ways – I probably should have said this, in some ways that’s its own worst enemy, because people look at it and I’ve had situations where particularly HR people look at it and say, “Hang on, just four foundations and a four-step method on a pocket card. It can’t be that simple…” Well, hang on, maybe it is. Don’t complicate something that doesn’t need complicating.
Joe: I agree with you. I think the simplicity of it and the breadth of it is so interesting because like I mentioned; “It’s exactly the same way as gamification. We’re looking at how to gamify this and gamify this in sales and marketing. And as I was saying about SaaS companies with onboarding programs. Let’s just get to the basics. Let’s look at TWI and let’s just look at the basics. My most successful programs have really been the ones that have concentrated on these basic processes.”
Oscar: That’s right.
Joe: I’m really intrigued by it.
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