Since 1953, the Graham Process Mapping method has been the choice of experts worldwide who need to understand the details of their data flows. Since 1990, Graham Process Mapping Software
has made detailed process mapping even easier. Graham Process maps display every hand-off, every decision point, every customer interaction, every time information changes in an easy-to-read presentation. The company pioneered the field of business process improvement and also provides process improvement consulting, coaching and education services to organizations across North America.
I am amazed by the longevity and consistency this product has had over the years. In the podcast, I complement Ben on this and their continued role in developing process charting doers. Their next workshop is October 17-19. Join them for 3 days of hands-on immersion into the tools and methods of process improvement.