Managing Customer Value
David Anderson, @agilemanager on Twitter, is a thought leader in managing effective technology development. He leads a consulting, training and publishing business at David J, Anderson & Associates. David may be best known for his book, Kanban: Successful Evolutionary Change for Your Technology Business. David takes an evolutionary approach to change. An excerpt from next Read More …
The DevOps movement is shifting the focus away from separate departments working independently to an organization-wide collaboration — a “systems thinking” approach. It’s about addressing all the work as a whole, versus looking only at the bits and pieces, or only looking at capital versus expense. It’s about work flowing across functions (versus lurking in Read More …
Ric Dragon’s organization is DragonSearch, one of the best boutique SMM (social media marketing) and SEO agencies in New York. Ric appeared on the Business901 podcast, Using Lean Thinking in Social Media. He recently authored Social Marketology: Improve Your Social Media Processes and Get Customers to Stay Forever. Below is a transcription of the podcast. Read More …
My guest for this week’s Busines901 Podcast is Gregory A. Howell, co-founder and managing director of the Lean Construction Institute (LCI), a non-profit organization devoted to production management research in design and construction. Howell brings 35 years of construction industry project management, consulting and university-level teaching experience to LCI. An excerpt from the podcast: Greg Read More …
Mary and Tom Poppendieck were my guests on the Business901 Podcast, Process Control Thoughts from the Poppendiecks. Our conversation also spurred several thoughts that I expressed in a recent post, Time Based Thinking limits Lean Sales and Marketing. This is a transcription of the podcast. Mary Poppendieck has been in the Information Technology industry for Read More …
At #LSSC!12, I had a chance to listen to Mary Poppendieck’s talk on, Continuous Feedback: Process Control for Developing Software-Intensive Systems. I had a few questions afterwards that developed into an entire podcast. Mary Poppendieck has been in the Information Technology industry for over thirty years. She has managed solutions for companies in several disciplines, Read More …