In Kanban, we talk about how important it is to manage our work in process. In fact Jim Benson’s latest book is on that topic, Why Limit WIP: We are Drowning in Work (MemeMachine Series) (Volume 2). I have always thought that it was just as important for Sales People to manage their Work in Read More …
We have all heard of disruptive innovation, but just in case or if you need a quick overview from the creator: Disruptive innovation, a term of art coined by Clayton Christensen, describes a process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly Read More …
This book, The Art of Pricing: How to Find the Hidden Profits to Grow Your Business, is an informal account of a range of pricing strategies that takes as a starting point the realization that different “customers place different values on the same products.” It served somewhat as my first introduction to contextual pricing. If you Read More …
A few years ago Joe Calloway wrote a book, Indispensable: How To Become The Company That Your Customers Can’t Live Without, that intrigued me. I made a mind map of the process and still take a few nuggets from it each time I review it. The best reminder in the entire map is one of Read More …
One of the mistakes, I think, that sales people have is thinking that they have to have answers. My thought is that I would rather have a salesperson that pulls my organization into the unknown. If that happens, we are asking the right questions. Mario Andretti: “If everything’s under control, you’re going to slow.” You Read More …
Charles Green, author of a series of books that have long been a favorite of mine, I own them all, discussed in a past podcast with me the trustworthiness and who is the most trusted professional. Can you guess before reading below? Related Podcast and Transcription: The Trust Equation (A copy of Charles’ books are Read More …