Managing Customer Value
In my recent discussions on White Collar Kaizen, one of the issues that seem to migrate through the conversation was the need for a process owner to insure that the Kaizen initiative was carried out. In the non?manufacturing world the teams are so cross functional and organizations are so “siloed,” that the claim is that Read More …
Systems2win a supplier of Excel Templates for Lean Kaizen Continuous improvement tools has introduced the Lean Starter Toolkit that includes a selection of downloadable templates, videos and instructions. This is a free downloadable trial package that covers 5S, A3, Kaizen, Project Management, Flowcharts, Six Sigma, Value Stream Mapping, Standard Work and Lean Training. This offering Read More …
Last week the Business901 podcast, featured Karen Martin the co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments. Karen shared so much new information that I have split the podcast and this is part 2 of 3. The 3rd part will be the transcription of the podcast unless you Read More …
Kanban is any signaling device that gives authorization for a supplying process to know what to produce, or for a material handler to know what items to replenish. For example: a physical paper card placed in a container of parts. When stored items are actually used, the Kanban card gets “freed” (perhaps it was in Read More …
I have been fortunate to have a slew of well qualified individuals on my podcast that have discussed Kaizen and Kaizen Events. Karen Martin of KS Martin & Associates was one of them and offered this definition of who should attend a Kaizen Event (You can listen to part 2 of 3 of the Karen Read More …
The overall concept of Value Stream Marketing is that you must continuously add value and create value in your marketing for your customer. For most of us, it is no longer an issue of cute and clever it is an issue of content and circulation. It goes hand and hand with the transition from Outbound Read More …