Managing Customer Value
One of the things that most successful organizations have are highly skilled people in their workforce. In fact, the really good companies have so many that many of them leave and start their own businesses. So did you ever stop and think how the other guy was doing that? Sure, they pay them more, however, Read More …
Join John Toussaint, M.D., CEO of the ThedaCare Center for Healthcare Value, in a discussion on Strategy Deployment (also known as Hoshin Kanri or Policy Deployment). This event is presented by Healthcare Value Leaders, a partnership of the Lean Enterprise Institute and the ThedaCare Center. It’s a “virtual gemba” visit to ThedaCare – a Read More …
This weeks Business901 podcast, featured Karen Martin the co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments. Karen shared so much new information that I have split the podcast in 3 parts of 20 minutes each. These podcasts are a wealth of information on Kaizen Events and a great Read More …
I find it interesting how many disciplines recommend that you spend fifty percent of your time planning. School = Homework/Testing Sports = Practice/Games Toyota’s PDCA = Planning/(Do/Check/Act) We grow up thinking it is a necessity? What happens? Where does your Company fit in?
This weeks Business901 podcast, will feature Karen Martin the co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments as a quick introduction to my Kaizen week I thought I would start out with one of the first questions I asked Karen in the interview: Joe: So when you say Read More …
Dr Sami Bahri, DDS runs a private dental practice in Jacksonville, Florida. and is the first dentist known to utilize Lean Management techniques to continuously improve the delivery of quality dental care. Dr Bahri has been called “The Leanest Dentist on the Planet.” This implementation has benefited patients, employees, dental laboratories, suppliers, etc. In 2006, Read More …