Managing Customer Value
Karen Wilhelm will be Karl Wadensten’s guest Tuesday, January 5, on The Lean Nation, his radio talk show on 790AM (Citadel Broadcasting, ABC Affiliate), streaming and podcast at 790business.com. Check out this broadcast at 4pm Tuesday, Jan 5: The Lean Nation–hosted by Karl Wadensten on AM 790 radio Karen and Karl will swap stories and Read More …
Recently, I’ve become quite intrigued with agile project management. It was developed in the software arena in an effort to replace the traditional project management methods of define, design, and build to one based on adaption. They moved away from that linear thinking to a more adaptive culture allowing continuous innovation throughout the development process. Read More …
Here is a question I asked Jim Lewis, author of the Story of a Lean Journey and co-author of a soon to be released book titled “The Perry Story”. Joe: Now you’ve talked a lot about the benefits someone can get from Lean by doing it, but how tough is it to achieve? I mean, Read More …
In the book,Value Stream Mapping for Lean Development: A How-To Guide for Streamlining Time to Market, Drew Locher explained how to create a Future State Map by utilizing seven basic questions: What does the customer really need? How often will we check our performance to customer needs? Which steps create value and which steps are Read More …
If you listen to this 2-part series you will never think the same way again about visual, Guaranteed! Gwendolyn D. Galsworth, Ph.D., is an educator, implementer, and a researcher with more than 25 years in the field of Workplace Visuality. Considered by many a leading visual expert, Dr. Galsworth is the author of a number Read More …
These innovations are examples of how Xerox uses Lean Six Sigma methodologies: Outside Innovation at Xerox: At Ingersoll Rand, Xerox has secured a 9-year contract by saving the diversified industrial firm millions by better managing company-wide print spending. Using a Lean Six Sigma-based approach, Xerox will design a print environment with the appropriate number of Read More …