How do you measure the value you add?

Yesterday I discussed creating a Value Stream Map to discover the value and opportunities you had in your marketing process. Many companies stop, right there. However, the value cannot be determined till it has been quantified. This is where the use of Six Sigma can be utilized so effectively. If we accept the Current Value Read More …

Do you know much value you provide

If not, how can you be more effective? How do you determine value? A relatively easy exercise is to start with a value stream map. Provide a graphical representation of the process flow, and then above it map the information flow that enables the process to occur. This will allow you to understand not only Read More …

Do you know how to create key performance indicators?

As any reader of my blog knows, I believe in a system. But a system does not work unless you have performance indicators along the way. And the real secret is that your system only works as well as your Key Performance Indicators (KPI) are constructed. The time spent in making good KPI’s are well Read More …

The Global Six Sigma and Business Improvement Awards 2009

The Global Six Sigma & Business Improvement Awards – www.tgssa.com– are presenting you with a great opportunity to win recognition for the great work that you and your business excellence people are delivering to your organization. “We are extremely excited to have received this recognition from WCBF for Best Emerging Business Improvement. I believe this Read More …

Event Planning – Use Kaizen Plan

I have been trying to find a good layout for Event Planning that I can use in conjunction with my SPIDER Launch Principles and continuously go back to the basic principles of holding a Kaizen Event for planning practically any type of event.  A brief overview of using a Kaizen Event format for an event: Read More …

Lean Marketing House – The Pillars

Above the foundation of the Lean House are the pillars. In a typical Lean House these pillars represent JIT, Jidoka(Quality) and Motivated People. This is from the Toyota Production System and they are actually in a certain order. Typically the middle pillar is described as  the most important pillar and it is the one of Read More …