Managing Customer Value
This Business901 Podcast featured Patrick Waara talking about Xerox’s use of Agile techniques. Pat has been with Xerox for nearly 25 years teaching Lean, Six Sigma, and Agile techniques to Xerox’s software development community improving their software development capability. Our conversation originally was designed to discuss swarming and Lean problem solving. However we ventured off Read More …
Businesses and individuals are becoming exponentially more productive and efficient thanks to the innovations that connect them. Between email, Skype, and telecommuting, the landscape of business communication and collaboration is vastly different than it was even a few years ago. We will see just how many of these technologies are helping businesses today, and how Read More …
I have to preface this saying that this is pure conjecture on how to sell to Toyota. I have no product or client at this time considering doing this. If you do have a product or service that would like to try this approach, please feel free to contact me. My door is open. I Read More …
This is a transcription of a Business901 Podcast, Can Control Points add Value in Lean? with Jamie Flinchbaugh of the Lean Learning Center. Flinchbaugh says, Ever have the strange feeling that something big is wrong, but you don’t know what it is? This common disease is hereditary in one species: the manager. Most managers spend Read More …
This is a transcription of a podcast, Lessons from Escaping the Improvement Trap that I had with Michael Bremer co-author of Escape the Improvement Trap: Five Ingredients Missing in Most Improvement Recipes. Michael was responsible for creating a global based continuous improvement process for a conglomerate that owned more than 400 separate profit centers. This Read More …
During the past several years, I have seen more marketing efforts geared towards increasing prospects at the top of the marketing funnel. This has resulted in increase spending, greater efforts in innovation and jumping on the Social Media bandwagon. Few will attribute greater profits or increased revenue to these efforts. My contention is that the Read More …