The Friday Video Series with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute recently 
competed a month long series on PDCA. As I reviewed the video, I found that over 30% of the material had been edited out. I have included the entire audio of the conversation as a podcast. Even if you have watched the videos I think you will find it worthwhile.
Download Podcast: Click and choose options: Gemba Coach on PDCA or go to the Business901 iTunes Store
Dr. Balle is a multiple Shingo Prize winner as an author of the The Gold Mine
Dr. Michael Balle is the Gemba Coach at the Lean Enterprise Institute
Related Information:
SALES PDCA Framework for Lean Sales and Marketing
Continuous Improvement, The Toyota Way
Marketing with PDCA eBook released on Business901 Website
Lean is not a revolution, Lean is solve one thing and prove one thing!