Problem Solving before Lean

This mind map predates my commitment to Lean Thinking and particular to the PDCA and A3 processes. This Problem Solving mind map is still useful as an effective reminder of a few of the errors that we make during the problem solving process. A good reminder even for a member or the facilitator of a problem solving team.

P.S. I apologize to the source of the material as I can no longer remember where it came from.

Related Information:
Pair Problem Solving in the Workplace
Lean Sales and Marketing Cycles are Knowledge Building Tactics
Why use A3 in Marketing
Marketing with A3