Roger Schank wrote a book, The Creative Attitude: Learning to Ask and Answer the Right Questions: a few years ago that still is one of the better books that I have found on asking the right questions. From an Amazon review, “He describes how we think unconsciously using scripts. It is when this script fails do we consciously start to think. He calls this an anomaly. It is by asking questions and using “remindings” as inputs to questions that we can develop creative solutions to these anomalies. Anomalies + Explanations = Creative Thought.”
I re-visited the book recently to create a template on how to use the results of open-ended questions, we all ask them, into meaningful dialogue. In the process, I updated my mind-map on the book and thought I would share it. I spent most of my time in the area of question transformation.
Download the PDF of the Mind Map