This is a collection of around ten Business901 Podcast Transcriptions that has a focus on Service Excellence. I did not include Service Design or Designing for Service. Guest include John Goodman, Joe Michelli, Kathy Cuff, Drew Locher and many others.
Service Excellence
Stacks are a new way to organize your own publications, as well as any other publications that you find interesting. For your own publications, after you are done publishing them, Stacks are an easy way for readers to discover all your content in one place. It’s similar to a bookshelf in that if you put all your publications in one Stack, a user who clicks on that Stack or follows your Stack will be able to see all your publications. – Issuu
Service Excellence
When you open one of the transcriptions, the link for the podcast should be located either on the cover or 2nd page. If not, please contact me and I will upgrade the document to include the link. If you would like to listen to the podcast, you can access them through a variety of formats on the main podcast page.