Managing Customer Value
Claudio, aka Agile Sensei, is an independent Lean & Agile software development consultant, public speaker and dramatic storytelling journeyman. He offers vital transformational leadership and management experience to help individuals and organizations achieve phenomenal improvements. His current work on Lean Enterprise Architecture is set to enable tighter strategy alignment and collaboration between business and IT Read More …
Bob Petruska of Sustain Lean Consulting will be working his magic in his upcoming workshop at the 2014 Jacksonville AME Conference where you can participate and witness the hands-on Pizza Game. Learn the basics of value stream mapping (VSM) and create your own maps with metrics showing the potential benefits. You will gain practical Lean Read More …
We have started a few discussions around the web and formed a Next 7 Tools community group to explore, create, and perfect the next generation of continuous improvement tools. I have offered a few suggestions one being in the blog post, Please Join Us in Evolving The Next Seven Tools. In this post I considered Read More …
Bob Petruska of Sustain Lean Consulting brings 24 years of experience helping a variety of customers including Health Care, Aerospace, Automotive, Food, Office and Service industries improve their performance. He is a consultant, presenter, trainer and author of Gemba Walks for Service Excellence: The Step-by-Step Guide for Identifying Service Delighters. Bob will be working his Read More …
The OODA Loop was a focus of a discussion in a past Business901 Podcast with Dr. Terry Barnhart. It offered some practical applications using the OODA Loop in and outside of rapid deployment. Dr. Barnhart has published a book that mentions the OODA Loop in it. The book is Creating a Lean R&D System: Lean Principles and Read More …
James Coplien in a past Business901 Podcast (Related Podcast and Transcription: Is Architecture Needed in Agile?) gave an interesting overview of Lean and Agile. Not sure I can do it justice with just this excerpt but see if interest you enough to go to the long version above. You can find Jim at Gertrud & Read More …