Managing Customer Value
The world has changed. No longer can we be selling like we thought of in the past. Now, it really takes a team effort. Our differentiation is less in the product/service we offer but more by the services and support that our organization delivers in the use of our product. The Discipline of Market Leaders: Read More …
In a past Business901 Podcast, Transforming Ordinary Teams to Extraordinary, Geoff Bellman co-author of Extraordinary Groups: How Ordinary Teams Achieve Amazing Results discussed what makes a great team. Geoff discussed the 8 points that they found common in those teams and how you can use them to improve your chances of creating an extraordinary team. Read More …
When I use this term, it is based on a simple theory that Teamwork Is an Individual Skill. In this book by Christopher Avery he describes a team as a group of individuals responding successfully to the opportunity presented by shared responsibility. Paraphrased from the book: Your ability to create high quality, productive relationships is Read More …
This is part of my blog series on using the principles of Demand Drive MRP and its five primary components. This particular blog focuses around Dynamic Buffers, or in the marketing sense, Self-organized Teams. Over the course of time, group and individual traits can and will change as new suppliers and materials are used, new Read More …
Geoff Bellman co-author of Extraordinary Groups: How Ordinary Teams Achieve Amazing Resultswas my guest on the Business901 Podcast. In this book, Geoff and co-author Kathleen Ryan reveal that people instinctively sense when a group experience is something special, something different from the ordinary, something that surpasses their expectations in a positive, remarkable, and hard-to-describe way. Read More …
A very different take on Kaizen teams and Kaizen events are expressed in this video. The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. This series of videos continues with a central theme of Kaizen. Dr. Balle is a multiple Shingo Prize winner as an author of Read More …