Steve Jobs is interviewed about managing people and the organizational structure at Apple.
What most people think is that it is the culture that is difficult to change. However, it is the existing structure that prevents culture change. If we want improvement or dramatic leaps in sales seldom can it be done with existing structure. It requires additional influence which equates to a cooperative structure both internally and externally. The best model that I have found to do this is the Lean model of Leader Standard Work explained in David Mann’s book, Creating a Lean Culture: Tools to Sustain Lean Conversions, Second Edition, Second Edition.