Does Agile need Lean Six Sigma type metrics to work? How do you obtain Voice of Customer in Agile processes when you are the size of Xerox? How does pair programming work? In the Business901 podcast, we asked these questions to a couple of the leading experts from Xerox Corporation’s Lean Six Sigma Software team. They did not disappoint me with the answers.
Helen DeNero is the Program Manager for Design for Lean Six Sigma for Software at Xerox Corporation and is responsible for the training of Lean/Agile tools and methods across the corporation. While at Xerox, Helen has held numerous positions within product development, including software development on the DocuTech products, Product Integration Management on FreeFlow Print Server, and Manager of Customer and Service Support for the Production Systems Group products.
Patrick Waara has been with Xerox for nearly 25 years holding a variety of jobs at Xerox, including developing user interface systems for Xerox’s DocuTech and Systems Architect for Xerox’s iGen3, all dealing with software development and systems. He is currently a Software Design for Lean Six Sigma Master Black Belt Candidate and a Lean Six Sigma Black Belt Candidate where he is teaching Lean, Six Sigma, and Agile techniques to Xerox’s software development community improving software development capability.
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