The conversations below emphasize in a world with a high degree of uncertainty, that we must wait for the “Last Responsible Moment” before committing. David Anderson author of Kanban: Successful Evolutionary Change for Your Technology Business says in an upcoming Business901 Podcast: The whole Kanban thing really came about from the challenge of people resisting Read More …
David Anderson, @agilemanager on Twitter, is a thought leader in managing effective technology development. He leads a consulting, training and publishing business at David J, Anderson & Associates. David may be best known for his book, Kanban: Successful Evolutionary Change for Your Technology Business. David takes an evolutionary approach to change. An excerpt from next Read More …
They may be mouthing those words and saying, “We want culture change,” but truly what they want is a return on their investment and a change on the bottom line. We can get you there, but we can only get you there after you change the culture that undergirds your improvement system. – David Adams Read More …
This is the introduction page to the Trilogy Module of the Lean Service Design Trilogy Course. There is a special offer located on the page. First, I would like to emphasis the importance of knowing, understanding how a customer/prospect views and uses your Service Products. In the Service/Train module, I introduced the pyramid of the Read More …
I consider that we are now in a relational economy. Most products and services have been commoditized and we only derive value through the use of them. The organizations that understand this design their products/services so that they get paid through the use thereby providing the ultimate value proposition. For more information consider viewing my Read More …
The DevOps movement is shifting the focus away from separate departments working independently to an organization-wide collaboration — a “systems thinking” approach. It’s about addressing all the work as a whole, versus looking only at the bits and pieces, or only looking at capital versus expense. It’s about work flowing across functions (versus lurking in Read More …