What to do with foursquare!

One million new users per month. Twenty-three check-ins per second. Millions of people—in every city, in every country, on every continent, and even from the Space Station—are vying to become mayors of their favorite shopping locations. What is foursquare and why has it become the hottest customer magnet ever conceived? Internationally bestselling author Carmine Gallo Read More …

Deming was just simply wrong about variation…

..when applied to Lean Sales and Marketing. We have all heard the saying attributed to John Wanamaker, a department-store magnate in the late 19th century, famously said that half the money he spent on advertising was wasted, but that he didn’t know which half. That theory is substantiated in a blog post, Why Should 50% Read More …

Proficient Drawing w Excel in 30 minutes!

Using Microsoft Excel as a drawing tool is a surprise to most of us. When we think of using Excel, we think of creating a spreadsheet and maybe if we are adventurous creating a graph. But there is a hidden power contained in Excel, the ability to draw. One of my most popular blog post Read More …

Sustain a Lean Culture, use Lean Tools

I worked the Systems2win booth this week at the AME Conference in Dallas, TX. I enjoy the opportunity tremendously as I get to spend a great deal of time with hundreds of Lean Practitioners in a variety of positions and industries. Discussing the Systems2win word and excel continuous improvement templates offers me the opportunity to Read More …

Successful Lean teams are iTeams

When I use this term, it is based on a simple theory that Teamwork Is an Individual Skill. In this book by Christopher Avery he describes a team as a group of individuals responding successfully to the opportunity presented by shared responsibility. Paraphrased from the book: Your ability to create high quality, productive relationships is Read More …