Blending Appreciative Inquiry and Continuous Improvement

This is a transcription of the Business901 Podcast, Is Appreciative Inquiry the next step for Continuous Improvement?. Ankit Patel, principal partner with The Lean Way Consulting firm while doing some work with the Cleveland Clinic, discovered Appreciative Inquiry and saw an opportunity to blend it with his work in Continuous Improvement. An excerpt of the Read More …

The Difference In Lean Problem Solving for Sales and Marketing

The transformation of Lean into Sales and Marketing has a few subtleties and one of them is the way you go about solving problems. The typical Lean Thinker goes about solving a problem very systematically using a variety of processes such as A3s, PDCA, 8D or DMAIC, etc. They are all based on the scientific Read More …

An Inquiry into the Meaning of Making

This Business901 Podcast featured Seung Chan Lim, nicknamed Slim. We discussed his journey and finally his project, Realizing Empathy. Through this project Slim hopes to share ideas, tools, and other ways to facilitate a meaningful, sustainable, and constructive conversations between and among diverse perspectives whether that’s between people or between people and materials or between Read More …

Lean Software & Systems Conf

Three Events, One Venue – 3-Day Conference, Lean Camp & Lean Tutorials Lean Software & Systems Conference 2012 (LSSC12) May 13-18, 2012, in Boston, MA LSSC 2012 Boston is bringing three premiere events to one centralized location to facilitate the next wave of ideas in methods, process and organization for software & systems engineering development. Read More …

Framing the Act of Innovation, as an Act of Empathizing

In my Continuous Improvement journey into the Sales and Marketing field, I have taken Service Design as one of the leading concepts. One of the areas that is most evident in Service Design and Design Thinking is the aspect of Empathy.  Seung Chan Lim, nicknamed SLIM has engrossed himself into a special project that I Read More …

Side Effects of our Desires and Abilities to Empathize

What is Creativity, Innovation, and Transformation? The act of making is not about creativity or innovation, but rather a challenge to empathize with others different from ourselves. That other may be a character in a play, a fellow actor, a piece of wood, a dancer, or even your own body. We often think we know Read More …