Learn about Lean Fundamentals from the First West Credit Union Culture. This contains a basic approach on what to look for in a Gemba Walk in a Service Environment. The actors discuss the touchpoints and eight service wastes of Lean Services.
Learn about Lean Fundamentals from the First West Credit Union Culture. This contains a basic approach on what to look for in a Gemba Walk in a Service Environment. The actors discuss the touchpoints and eight service wastes of Lean Services.