I believe in an iterative or Agile type of a process in sales and marketing. I think that the typical marketing funnel (Kill the Sales and Marketing Funnel) that sets the framework and deliverables at the start of a cycle is outdated. The primary reason is that it assumes that sales and marketing is a predictable process. The primary difference between the iterative process (Lean sales and Marketing) and a typical marketing funnel is that the iterative process assumes we are dealing with an unpredictable process.
Using an iterative process, such as PDCA an organization controls the mechanisms of entry and exit into the stages or cycles but allows for much broader definition of what happens within the cycles. We think more of a customer maturing during the process. I thought the following video could serve as a introduction to an iterative cycle used in Marketing with PDCA. Think of the beginning as a prospect entering your Lean Sales and Marketing Cycle through distributed data and information and the process of creating and sharing of information which turns into knowledge.
Is your marketing cutting edge?
This is why I believe the Future of Marketing is Lean
Related Information:
The Future of Marketing is Lean
Why Lean Marketing? Because it is the Future of Marketing …
PDCA for Lean Marketing, Knowledge Creation
Lean Marketing Creates Knowledge for the Customer
The Strategy of the Fighter Pilot Revisited
Key Marketing Concepts from the Korean War
Applying the OODA Loop to Lean