Starting Point for Lean Sales & Marketing

My best approach has been to simply start with developing a culture of PDCA and teamwork through a mini – Hoshin Kanri type plan or the use of the The 4 Disciplines of Execution. I have included a step by step guide called, My First PDCA. This guide can  be used by one leader with Read More …

Mastering Positive Change eBook

Sara Lewis, the Managing Director of Appreciating Change was interviewed in the Business901 podcast, Mastering Positive Change. This is a transcription of the podcast. Appreciating Change, is a psychological change consultancy focused on helping leaders and managers achieve positive change in their organizations. Sara is the author of Positive Psychology at Work: How Positive Leadership Read More …

Lean Marketers: SOAR vs. SWOT

How many resources do you have? Should you be using them on your weaknesses or your strength? In a recent post Looking for a Game Changer, Start Underperforming!, I discussed not looking for areas of deficiencies and improvement but to expand on the areas we do well in. You cannot be everything to everyone and Read More …

Game Changer? Start Underperforming!

I think most organizations have the opinion that if we improve they will make more money. They think through operational improvements or becoming better, faster, cheaper in itself is a winning formula. There are a few basic problems with that premise: You have to improve at a faster rate than your competition. You have to Read More …

Root Cause Analysis of Success

One of the Lean tools that is used to determine the root cause of a problem is the Fishbone Diagram, also known as the Cause and Effect Diagram or Ishikawa Diagram. It identifies and explores on a single chart the 5 – Why technique, The aim is to work down through the causes to identify Read More …

Mastering Positive Change

Sara Lewis, the Managing Director of Appreciating Change, a psychological change consultancy focused on helping leaders and managers achieve positive change in their organizations was my podcast guest. She is the author of Positive Psychology at Work: How Positive Leadership and Appreciative Inquiry Create Inspiring Organizations and one of my favorites, Appreciative Inquiry for Change Read More …