Expectations create Reality

In discussing the topics of Appreciative Inquiry and Service Design, I came upon this summary that seemed very fitting for the end of the week. What we ASK determines what we DISCOVER What we DISCOVER determines how we TALK What we TALK ABOUT determines how we DREAM together How we DREAM together determines what we Read More …

Problem Solving w Appreciative Inquiry

Could this be the missing link between Lean and Sales and Marketing? Appreciative Inquiry (AI) focuses on growing or increasing in value through exploration and discovery. It is a positive approach to change. It compliments Lean Thinking when you view Lean from a Value perspective versus a Waste Perspective. It is also relevant on how Read More …