Managing Customer Value
The word of business is changing. Your typical hierarchy structured in an organization chart may still exist but the age of communication has really changed the work structure and who is influencing the way you do work and from a marketing perspective how your customer is influenced. Learn the basic concepts of influencing through this Read More …
Some of the most popular books and even a few of my most popular blog posts are all centered around words like: Fast Rapid Speed Now Immediate Instantaneous Quick Has Technology killed time? Whatever happen to the words, I need to sleep on it or let me think about it? Can you imagine your kids Read More …
Mark was a recent recipient of a Shingo Prize. Congratulations Mark! Do you have trouble implementing or sustaining the initiatives after a Kaizen Event? In this transcription of the Business901 podcast episode, I spent the bulk of the podcast on this subject with author Mark Hamel. Mark’s book, Kaizen Event Fieldbook: Foundation, Framework, and Standard Read More …
The old adage of Lean was that everything that we did we referenced to Toyota. I have always wondered why since so much of Lean was actually American; Ford, Deming, etc. Due to their success Toyota certainly popularized Lean, mostly in the manufacturing area but as Lean has proliferated to other areas it has been Read More …
Do you have trouble implementing or sustaining the initiatives after a Kaizen Event? In this Business901 podcast episode, I spent the bulk of the podcast on this subject with author Mark Hamel. Mark’s book, Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events spends a third of the book on discussing implementing and Read More …
Lonnie Wilson, the owner and principal of Quality Consultants is an expert in Lean Manufacturing techniques and applications. He not only instructs management professionals in the applications of these lean techniques; he is an on-the-floor-implementation professional. His new book, How To Implement Lean Manufacturing, was released by McGraw Hill, August 2009. He is well versed Read More …