Understanding thru Dialogue Mapping

Dialogue MappingTM with KC Burgess Yakemovic of Cognexus Group.  KC has over 25 years of experience capturing and using decision making rationale within both the corporate and small business environments. She worked with Jeff Conklin a (author of Dialogue Mapping: Building Shared Understanding of Wicked Problems) during his early research on the technology needed to Read More …

Using Argument Mapping in a Collaborative Way

Working with argument maps are a great way to outline and develop your  critical thinking. It’s not really about winning an argument rather it is more about looking at both sides objectively. It is something we all need a little help with sometimes. Rationale is an educational mapping tool that includes an easy-to-use essay planner, Read More …

Demonstration of Dialogue Mapping

Dialogue MappingTM as applied to one of the greatest speeches ever made. Dialogue Mapping is a technique for facilitating contentious issues by showing meeting participants the logic of the conversation they are having. This version has some pauses in the audio so the viewer can follow the mapping process.Many thanks to Britton Rea and the Read More …

Learn To Do Then Learn To Teach

Dr. Liker is a nationally recognized authority on lean manufacturing methods and Professor of Industrial and Operations Engineering at the University of Michigan. I asked him, “It’s amazing how intuitive a good coach can be in what you’re doing. I relate it a lot to sports, like you were talking about the golf head early, Read More …

Can Lean Be Easily Applied To Sales?

I thought I would receive a different answer when I asked Jim Womack, “Well, we’re talking about customer all the time and we talk about feedback and the value for the, but the closest one to the customer in most organizations is the sales and marketing process and that seems to be the one process Read More …

Does Lean apply to Sales?

In discussing Lean Strategies for Small Business, I asked Ankit Patel about how Lean applied to sales. An Excerpt from the Podcast: Joe:  That’s interesting that you mentioned sales. I talk about it in the marketing perspective and how Lean applies. How do you tie Lean principles to sales? Ankit:  Well, we use the simpler Read More …