Managing Customer Value
At the recent AME Conference, Performance Instruction and Training offered sessions that allowed you to experience their unique style of learning. The concepts PIP teaches motor-sports pit crews to conduct sub 13-second pit-stops relate to your business and drive home the concepts of lean, Six Sigma, and continuous improvement. You were able to join the Read More …
Today’s products and services reflect greater marketing segmentation. As you know, I use the Duct Tape Marketing Hourglass as The Pillar of the Lean Marketing House™ but there is no universal terminology, it is just convenient to stay with one message because even as you segment your list you still have to recognize the marketing Read More …
Leonardo daVinci did it, Aristotle did it, should you? Mind mapping is widely understood term but few people utilize it. I am amazed that even in our school systems that it still does not replace linear note taking. Mind Map represents the best of both worlds by resembling the visual aspects of a flow chart Read More …
If you follow my blog you know the respect I have for the David Armano and the Logic & Emotion Blog. David had a great blog post on the power of visual thinking and also shared this slideshow presentation. A clear demonstration of visual thinking. An excerpt from the Blog Post…The Value of Visual Thinking Read More …
There is a lot of dispute about Value Stream Mapping software, and whether it should be used or not used. Most Lean practitioners will tell you that early introduction into converting your Value Stream Map into a computer generated document will hurt the overall flow of the procedure and be a detriment to the brainstorming Read More …
The definition of an A3 Report is a simple storyboard that tells the whole story of an improvement event on one 11×17 sheet of paper. The left side defines the problem, the right side proposes solutions. That is the basic structure. However, A3 is much more than that. It is the tool used by Toyota Read More …