The Purpose of Kaizen Events

When holding a Kaizen Event have you ever really taken the time to think thru the event and how you will hold people’s interest and more importantly how you will get them engaged? Managers may think that everyone has the same level of interest and are willing to participate and share openly. I think that Read More …

The Origins of Cap-Do in My Work: Hansei

I highly encourage you to listen or read this conversation between Michael Balle and myself. It is at the heart of Kaizen, PDCA and Lean. Mike Balle on the Culture of PDCA: Podcast: Gemba Coach talks PDCA, Transcription: Is PDCA the culture of Lean? Reflection on these points may be the most important part of Read More …

The Team is Not Responsible for Teamwork

Successful Lean teams are iTeams When I use this term, it is based on a simple theory that Teamwork Is an Individual Skill. In this book by Christopher Avery he describes a team as a group of individuals responding successfully to the opportunity presented by shared responsibility. Paraphrased from the book: Your ability to create Read More …

The Starting Point for Kaizen is You

Before you start a company-wide Kaizen, you may want to look at yourself and the collection of individuals that make up the organization. Below is three different views of how an individual applies themselves to their roles. Dr Balle and I had a conversation on Kaizen which resulted in an 8-week series of videos and Read More …

Standard Work building Flexibility as Brittleness is Found

Many organizations start practicing the tools of Lean and fail to understand that it is the people side that makes Lean effective. I have seen where organizations will develop the skill set of Value Stream Mapping, A3 Problem Solving or even Hoshin Planning. But spend little time developing a Lean attitude around the most basic Read More …

Applying Standard Work to Sales and Marketing

People struggle with Lean in knowledge work, services, sales and marketing because they don’t believe that many of the fundamental concepts of Lean, such as Standard Work can apply to the S & M discipline. If you review the slide shows under the Lean Engagement Team section on Slide Share, I think you will find Read More …