How Lean, Six Sigma and Agile all work under the same umbrella at Xerox

This is a transcription of the podcast, Adding Customer Value in Development at Xerox that featured Patrick Waara talking about Xerox’s use of Agile techniques. Pat has been with Xerox for nearly 25 years teaching Lean, Six Sigma, and Agile techniques to Xerox’s software development community improving their software development capability. Our conversation originally was Read More …

Have you been told to increase sales this year?

Increasing or sometimes just maintaining sales is a major challenge for a company these days. Many companies will receive an edict that we want to increase sales 10% this year. But really how are you going to do that? The mechanics are one thing. Gaining consensus and understanding is a totally different thing and maybe Read More …

The Nuts and Bolts of A3 Thinking

Daniel Matthews is an expert trainer with 30 years of training experience including Lean implementation and Training within Industry (TWI). He has spent fourteen of those years with the Toyota Company where he created and made use of the A3 as a core component of continuous quality improvement. Dan is the author of The A3 Read More …

Moving from Manufacturing to Healthcare thru Lean Six Sigma

This is a transcription of the podcast, Manufacturing to Healthcare, the Tale of a Lean Six Sigma Consultant that I had with Jason Kilgore author of the book, The Elegant Process: The Guide to Enhanced Quality and Reduced Costs. In the book, Jason demonstrates his value-based approach to simultaneously achieving quality and financial goals through Read More …

Lean Marketers should read Radical Management

Steve Denning has written an excellent book portraying Lean and Agile techniques to the practice of management. Many of his thoughts parallel mine though I am only viewing these techniques from a sales and marketing perspective. His seven principles depicted below is the essence of the thoughts in the book. The book is well written, Read More …

Recommended Resources for Lean A3 Thinking

My new eBook, Marketing with A3 utilizes A3 thinking and enables you to apply a systematic method of problem solving to your marketing and sales. If you want to learn more about the A3 thinking process, this is my recommended list. There is little duplication of material between these resources and I think you will Read More …