Learning to talk their talk helps you walk your walk! Understanding Customers – Why don’t we ask more questions? Taking is a step further, why don’t we concentrate more on their problems. A quick way to evaluate your efforts is look at where you are spending your own money. Are you improving your problem solving Read More …
The need for a high failure rate is in direct contradiction to many of my conversations. It is also against most people’s approach of trying to do everything right the first time. I was reviewing one of Donald Reinertsen older books, Managing the Design Factory. Reinertsen is simply a great author that takes what I Read More …
Disclaimer: I have participated in many of these threads and really are using them for a little twisted humor of mine. What Continuous Improvement Consultants are talking about: One Lean group is arguing about whether to start with 5s or not. I mean seriously after we clean the floor what else is there? A Six Read More …
I have first hand knowledge of several of these instructors and the ones that I don’t are well renowned in the Lean field. I can hardly think of a better cast that could be put together. I wonder if Lean Enterprise will put together a film clip like this for these Rock Stars? I think Read More …
Clifford Stoll could talk about the atmosphere of Jupiter. Or hunting KGB hackers. Or Klein bottles, computers in classrooms, the future. But he’s not going to. Which is fine, because it would be criminal to confine a man with interests as multifarious as Stoll’s to give a talk on any one topic. Instead, he simply Read More …
Do you ask this question before your start a marketing campaign or project? Sometimes it is really hard to come up with a number or a goal, but should we not try before doing it? I hear more people discussing why you should not measure things rather than why you should. But I think it Read More …