Managing Customer Value
In next weeks Business901 Podcast, I was prepared for a technical discussion about DevOps, Scrum, and Kanban. Instead, I receive some of the best practical advice about getting started and working with people for any process. The excerpt below is just a small portion of what Shirley Ronen-Harel discussed in our conversation. Shirley is an Agile and Lean Read More …
John Latham creates flexible frameworks that facilitate the process of reimagining, redesigning, and transforming organizations. Some of the frameworks such as the Design Framework for Organization Architects™ emerged from practice and later tested and refined. Others emerged from research and further developed in practice such as the CEO research that led to the Leadership Framework for Organization Architects™. These two award-winning, Read More …
There are a lot of different ways to get started with process mapping, but I have found one of the easiest, and most useful is in developing user stories versus the old SIPOC method of Suppliers-Inputs-Process-Output-Customer. Though I am a big believer in a SIPOC, it just I not the right tool for everyone. Especially Read More …
Does your SaaS product/service sell itself in your subscription based service? Or maybe, it is something more towards a membership style of arrangement? Either way, there are a lot of lessons to be learned from the art of onboarding employees for most SaaS models. When we look at successful onboarding programs they typical address four Read More …
Storyboards – Vision Boards – Idea Boards – Task Boards – Kanban Boards We have had all sorts of boards since the caveman were painting pictures on cave walls. I have a hard time crediting Leonardo da Vinci, who put his ideas up on a wall and left them there to age like a fine Read More …
Walt Disney’s original success formula, “Dream, Believe, Dare, Do”, can transform both entrepreneurial and Fortune 500 companies alike. Bill Capodagli is the co-author of The Disney Way, 3E, along with several other books (I have them all), and can be found at Capodagli Jackson Consulting. Bill has become one of the most recognizable storytellers (aka keynote speakers) Read More …