Managing Customer Value
This is part 4 of a 5 part afternoon series depicting the mind maps that I have created on the books of Patrick Lencioni. His website and company, The Table Group offers additional information on these subjects. This mind map was constructed during the listening of the book, The Five Dysfunctions of a Team: A Read More …
Cisco CEO John Chambers explains how abandoning command-and-control leadership has enabled the company to innovate more quickly, using collaboration and teamwork. An excellent representation of? how to implement teamwork and collaboration while still reaping the effectiveness and efficiency. Some of Cisco’s best practices were studied by NASA and here are a few of the recommendations Read More …
Kaizen is about involving employees to get them not only the way to do work but to help improve the way others do their work. The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. This series of videos continues with a central theme of Kaizen. Dr. Balle Read More …
Central is a Research, Design & Development firm based in Sausalito, just over the Golden Gate bridge from San Francisco. They use the design process to tackle complex problems and help transform the way organizations, people and networks look at systems design. These two videos of 20 videos are part of a process they used Read More …