Service Design via a Design Thinker ebook

Design Thinker, Arne van Oosterom, Partner at DesignThinkers in Amsterdam was my podcast guest recently. This is a transcription of the podcast. Arne is also a lecturer and chairman of the Service Design Network, Netherlands. He works with a broad range of associates around the world, and in a network allowing them to be extremely flexible to the customers’ demands and up to date with the latest design and design thinking methodologies. One of these latest design thinking methodologies is Service Design, and that was the topic of our conversation.

Related Podcast: Service Design through the Eyes of a Design Thinker

Related Information:
Service Design through the Eyes of a Design Thinker
Do you co-create value with your Customer?
A Service Design Thinking Primer
What’s New in Business Model Generation?

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