Dave Gray’s Connected Company Interview

If a factory never puts out the same thing twice it’s actually really a service, isn’t it? When I say, "Everything’s a service," or when I start talking about Service Dominant Logic. What I mean is starting about 1940 the percentage of the economy that’s based on services as opposed to manufacturing has increased to Read More …

Lean Sales Conversation

The ability to handle a conversation in the sales process may be the single most important attribute a salesperson can have. We have all seen it, where that exceptional sales person time after time outperforms everyone else. We may make excuses but deep down, most of us know, that Rainmaker, that Closer, gets the job Read More …

New Approach to Lean from Robert Fritz

In Robert Fritz’s, The Path of Least Resistance for Managers (In the new edition, Robert has added a chapter on Lean in the update) and calls it “The New Lean.” I am not ready to jump ship on old Lean quite yet, but I think you will find his approach rather unique and not without Read More …

Lean 3P more than just Design

In a recent Business901 podcast, Use the Lean 3P Process to drive Effective Change, I discussed with co-author of the book, Dan McDonnell, how to use Lean 3P within the organization not only for Lean Product Development but also for any type of change program. About the book, Unleashing the Power of 3P: The Key Read More …

Will Lean Startup thinking work at GE?

Structure eats Culture for Breakfast! “I make all our managers read The Lean Startup,” says a Wall Street Journal ad quoting Jeffrey Immell the CEO General Electric for Eric Reis’s book. Well, Mr. Immell, I would recommend that unless you change structurally, it is likely that your managers have just read a fiction book. It Read More …

What happens if we think of the Company not as a Machine…

and more like an organism? “Or even better, what if we compared the company with other large, complex human systems, like, for example, the city?” says Dave Gray in his new book, The Connected Company. In the podcast we discuss this type of company and investigate what Dave calls pods. We even take a little Read More …