Managing Customer Value
In a past Business901 Podcast, Transforming Ordinary Teams to Extraordinary, Geoff Bellman co-author of Extraordinary Groups: How Ordinary Teams Achieve Amazing Results discussed what makes a great team. Geoff discussed the 8 points that they found common in those teams and how you can use them to improve your chances of creating an extraordinary team. Read More …
In the post about #LSSC12 Turning your Conference Learning into Action, it was used as a starting point for turning a conference experience into actionable items. The post assisted you in picking one or two objectives that you would like to implement within your organization. The objectives should make an improvement that will reflect in Read More …
Ed Muzio, president and CEO of Group Harmonics was my guest on the Business901 Podcast. We had a great discussion on his new book, Make Work Great: Super Charge Your Team, Reinvent the Culture, and Gain Influence One Person at a Time. He is a leader in the application of analytical models to group effectiveness Read More …
Don Reinertsen was my guest on the Business901 Podcast this week for a discussion on Creating Flow. Don is president of Reinertsen & Associates, a consulting firm specializing in improving the product development process. I have followed Don’s writing for many years and recognize him as THE leading expert in the field of Flow. His Read More …
The other day, I discussed Your Marketing Vision should define your Customer’s Core Problem, but how do you go about doing it. A simple exercise that I found useful was depicted in the book: True Purpose: 12 Strategies for Discovering the Difference You Are Meant to Makeby Tim Kelly. In the book, he discusses 12 Read More …