Managing Customer Value
Kevin Kelly helped launch Wired magazine and was its executive editor for its first seven years. He has written for seemingly every publication and his previous books include Out of Control, New Rules for the New Economy, Cool Tools, and What Technology Wants. His present position is described as the Senior Maverick at Wired,. Kevin can now add being a guest on Read More …
Some of my best discussions get cut from a podcast. They are just out of sync with the theme, too loosely constructed or the podcast was just way too long. This was a conversation that I had before the podcast started with John Latham of the Organization Design Studio. Joe: People think of raising the Read More …
John Shibley was a founder of the Society for Organizational Learning and has published articles on systems dynamics, collaboration and consulting practice, and enjoys mentoring emerging organizational development consultants. John Shibley has 30 years of experience leading complex organizational improvement efforts in a variety of industries, sectors, and settings. His practice focuses on the intersection Read More …
There are a lot of different ways to get started with process mapping, but I have found one of the easiest, and most useful is in developing user stories versus the old SIPOC method of Suppliers-Inputs-Process-Output-Customer. Though I am a big believer in a SIPOC, it just I not the right tool for everyone. Especially Read More …
Compilations of Episodes 1-4: Latham on Systems Thinking John Latham on Systems Thinking About: John Latham combines experience and research to create flexible frameworks that facilitate the process of reimagining, redesigning, and transforming organizations. Some of the frameworks such as the Design Framework for Organization Architects™ emerged from practice and later tested and refined. Others emerged from research and Read More …
Writers of all kinds but especially those who are creating written content every day. Scrivener makes planning, writing, and compiling a book easier than ever before and has been called the greatest advance in writing since the typewriter. There’s just one problem. It’s not user-friendly at first and there is quite a learning curve. The Read More …