Managing Customer Value
Disruptive Innovations: Greatest Pain + Easiest to Measure Yesterday’s podcast excerpt with Tim Sanders, ended this way, Joe, doesn’t that sound like sales? I mean, we have to solve a bunch of our little prospecting presentation closing problems just to get the right to solve the customer’s problem, and quality works exactly the same way. Read More …
He was doing several of these every year, 4-day sessions, and he had just lost his personal assistant, or I should say scared him off. Knuth thought that would be a wonderful thing for me to do for awhile, so I spent a little bit of time carrying his bags. An excerpt from next week’s Read More …
Dave MacNeel of On Point Lean Consulting: Lean Construction was my guest this week on the podcast. On Point Lean Consulting provides on-site Lean Construction coaching and training for owners, builders, and designers looking to improve the delivery of capital projects. Dave has a few great stories as he went from project management, introducing Lean into a construction company Read More …
Drinking a little Service Dominant Logic (SD-Logic) juice, I feel that the value the majority of organizations offer centers on the use of our products and services. The actual value a customer derives from our product or service. Few of us would argue, but most of us continue to focus on the function of our Read More …
Related Podcasts: Bustamante on Agile Communities, 1 of 2 and Bustamante on Agile Communities, 2 of 2 An activist in the Agile Communities, Alan Bustamante plays a leadership role within Agile Cincinnati; as well as, speaking at conferences and professional groups across the planet. Xcelerate Partners is a technology consulting firm focused on helping organizations rapidly deliver high-quality software products Read More …
This is a collection of Business901 Podcast Transcriptions that are assembled for the Middle Manager. I tried to create a mix of Leadership and Process that was more centered around the tactical side of management. Middle Manager Stacks are a new way to organize your own publications, as well as any other publications that you Read More …