Monitoring & Evaluating your Outcomes

Are you  plugged into your customer? When we look at continuous improvement efforts, we determine what we need to change to create a better process. We emphasize the change needed. Certainly there is a degree of “Check” in our hypothesis and experiments but seldom is that the emphasis of our work. Often, we concentrate on Read More …

Applying Lean Thinking to the Food Industry

Preston Blevins career spans over forty-five years with two related careers. The first as a manufacturing operations and supply-chain practitioner, and the second in the ERP/supply-chain software industry. Blevins has authored more than fifty conference white papers and magazine articles. Topics covered in these publications include Advanced Master Scheduling (and S&OP), complex manufacturing (ET0), service Read More …

A Lean Way of Connecting Supply and Demand

In two recent blog posts, CAP-Do supports Outcome Driven Innovation and Lean Sales Process does not Start at Plan or Build, I discussed how companies that apply Lean to Sales and Marketing think incorrectly in terms of PDCA versus CAP-Do. In summary, we need to change to an outcome based approach and for a Lean Read More …

Putting the OODA Loop in a Lean Perspective

A Lean Sales Method There has been a resurgence or maybe recognition of the use of the OODA Loop as a basis for much of the current ideas surrounding Iterations, Rapid Development Cycles and Decision Making. What makes the OODA Loop such a popular subject? When we first think of the OODA Loop, we think Read More …

Standard Work in Lean Marketing

Leader standard work is a concept in Lean Management, popularized by David Mann in his book “Creating a Lean Culture: Tools to Sustain Lean Conversions, Second Edition”, that creates standard work for managers. For many in the Agile community, the notion of “standard work” brings a repellent idea of standardization and work standards, and the Read More …

What would Dr. Deming think of the new Lean Math

When was the last time you had a discussion about designs with more than one blocking variable, such as a Latin Square Design? Or maybe, a midnight discussion on empirical modeling or factorial designs at two levels? Those were the days. Recent publications, spurred by Eric Ries’s The Lean Startup, are Lean UX: Applying Lean Read More …