Engaging the Front-Line with Kaizen
Joe Swartz and Mark Graban co-authors of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements were my guests on the Business901podcast, Engaging Front-Line Staff with Kaizen. Below is a transcription of the podcast. From the Book Description: Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals Read More …