Is the first Lean Step in Sales and Marketing; Standard Work?

Many Lean Consultants or internal Lean Champions deal with the supply side of the equation. Sales and Marketing work on the demand side. So, you have to find common ground to introduce Lean. I think the first step is developing a consensus on Standard Work. It will meet resistance, but it is the one thing Read More …

The Next Step in Cloud Computing–Humans

Tom left me thinking about the cloud and the possibilities in a totally different way. It’s not about technology. It’s about how we collaborate, work, influence and experience the world! Thomas Koulopoulos, author of Cloud Surfing: A New Way to Think About Risk, Innovation, Scale and Success (Social Century) is my guest in this Thursday Read More …

Business Model Innovation with Kaplan

Saul Kaplan (@skap5), the author of The Business Model Innovation Factory: How to Stay Relevant When The World is Changing was my guest on the podcast, An Innovation Junkie Interviewed. Saul is the founder and chief catalyst of the Business Innovation Factory (BIF), a real-world laboratory for exploring and testing new business models and social Read More …

Engaging Front-Line Staff with Kaizen

Joe Swartz and Mark Graban co-authors of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements were my guests on the Business901podcast. You can read an excerpt from the podcast, Engaging People in Healthcare with Kaizen. The book focuses on the methods of daily continuous improvement, or “Kaizen,” for healthcare professionals and organizations. I would Read More …

Worry about Security in Cloud?

1,000 laptops are lost, stolen or misplaced every week at Los Angeles International Airport. Where’s the security there? There is none. Thursday’s podcast this week is with Thomas Koulopoulos, author of Cloud Surfing: A New Way to Think About Risk, Innovation, Scale and Success (Social Century). Tom is an engaging speaker, (samples at http://tkspeaks.com), and Read More …

A3 Problem Solving and a Review on the new A3 App

Do you use a structured Problem-Solving approach in your Sales and Marketing? Are you using the Lean Tool of A3? Below is a short video on the subject and why you may want to consider using A3s in sales and marketing. Review on the new A3 App: Yesterday, I blogged about the new A3 Creator Read More …