In a past blog post, How do you handle inputs into your life?, I discussed the book A Factory of One: Applying Lean Principles to Banish Waste and Improve Your Personal Performance. Next week’s Business901 Podcast features the author, Dan Markovitz, founder and owner of TimeBack Management. Timeback is a consultancy specializing in improving individual Read More …
Turning good services into memorable service experiences was the theme of the Business901 podcast with Adam St. John (aka Adam Lawrence) of Work•Play•Experience. This is a transcription of the podcast, Insight into the Customer Experience through Theater. Adam is a professional comedian, business consultant and writer with a background in psychology and the automotive industry. Read More …
This is a preview of my presentation at the Lean software and Systems Conference in Boston, MA. The Lean Software and Systems Consortium is bringing three premiere events to one centralized location to facilitate the next wave of ideas in methods, process and organization for software & systems engineering development. Boston is the premiere place Read More …
Are you looking for meaningful feedback? Are you having productive dialogue with your customers? Have you ever wanted to know instantly what your customers were thinking? In this short video, I demonstrate the quickest and easiest way to get closer to your customers. In fact, I have not found a more productive and efficient method. Read More …
The other day I wrote a blog post, The Starting Point for Lean Sales and Marketing that briefly described how I would start introducing Lean to Sales and Marketing. The A3 was buried in a link and it was suggested that I create a blog post since it has received a good deal of attention Read More …
I had the pleasure of interviewing one of the noted experts in the Lean Community, Dan Jones. Dan is a management thought leader and advisor on applying lean, process thinking to every type of business across the world. He is the founding Chairman of the Lean Enterprise Academy www.leanuk.org in the UK, dedicated to pushing Read More …